If you’re a new client or haven’t been serviced by me in 6 months or more, the New Client Experience is mandatory.

| Your hair must be at least mid-neck length or longer to be eligible for service.

| Please book all desired services upfront. Additional services cannot be added during your appointment.

| A $30 non-refundable deposit is required to secure your appointment.

- This deposit will go toward your total service cost.

| The remaining balance is due after your service via Zelle or cash only.

| Headphones are required at all times—from waiting to being serviced—to help maintain a peaceful atmosphere for everyone.

| No extra guests are allowed (including children, friends, or partners), unless they are also receiving a service. This is due to limited space, privacy, and insurance reasons.

| Face masks are required—no exceptions.

| You are allowed a 10-minute grace period. Arrivals beyond 10 minutes will result in cancellation of your appointment.

| If you need to cancel, please do so at least 24 hours in advance to avoid a 20% late cancellation fee.

| If you need to reschedule within 24 hours, a 25% fee will apply.